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Our Onboarding & Training Program ensures that every café joining the Responsible CaféTO movement feels fully supported from day one. From your first contact to sticker delivery, our team guides you step by step through setup, communication, and promotion.
We provide everything you need to launch confidently—training resources, staff talking points, and ready-to-use marketing kits that help your team inspire customers to bring their own cups. With our hands-on guidance, your café becomes a proud and prepared ambassador for Toronto’s reuse revolution.
Key Benefits
Seamless Onboarding: A clear, guided process from registration to recognition.
Staff Confidence: Training materials and scripts make it easy to engage customers.
Brand Consistency: Every café receives official Responsible CaféTO visuals and assets.
Customer Awareness: Launch-day marketing ensures your community knows you’re part of the movement.
Continued Support: Stay connected with ongoing updates, new materials, and guidance.
Modern Technique Work Points
Step-by-step onboarding checklist for café managers.
Downloadable digital training materials for staff.
Printable signage and counter cards for quick setup.
Custom marketing kit tailored to your café’s location and audience.
Access to online support and brand updates.
Ongoing Maintenance and Support
Our relationship doesn’t end at onboarding. Every Responsible CaféTO partner café receives continuous guidance, new training modules, and updated materials to keep your team informed and inspired. Together, we build a culture of reuse that grows stronger each year.
